Terms of service

Last updated: July 11, 2025

Welcome to Zahhira! By accessing or using our website (www.zahhira.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please refrain from using the Site.

1. General Information

The website www.zahhira.com (the “Site”) is operated through Shopify. These Terms of Service govern your use of the Site and the services and products provided through it. By using or accessing the Site, you confirm that you are at least 18 years of age, or have obtained parental consent if under 18.

2. Account Creation

To place an order, you may need to create an account on the Site. You agree to provide accurate, complete, and current information at the time of registration and to keep your account credentials confidential. You are solely responsible for all activity that occurs under your account.

3. Products and Services

All Zahhira products are handcrafted and made to order. Product availability depends on the availability of materials at the time of purchase. While we aim for precision in product images and descriptions, minor variations in color or texture may occur due to lighting, screen settings, or natural variations in the materials used.

Prices are subject to change without prior notice.

4. Returns & Exchanges

Please refer to our Refund & Return Policy for complete information on returns, exchanges, and eligibility conditions. By placing an order, you agree to the terms laid out in our return and refund policy.

5. Payment and Billing

Full payment must be made at checkout using the payment methods available on the Site. Zahhira reserves the right to cancel orders in cases of incomplete or unverified payments.

6. Shipping

Orders are shipped to the address provided during checkout. Zahhira is not responsible for delays, damage, or loss occurring during shipping. Estimated delivery times range from 7 to 15 days, depending on your location and courier service efficiency.

7. Intellectual Property

All content on this Site — including but not limited to text, designs, logos, images, graphics, and product descriptions — is the intellectual property of Zahhira and is protected by copyright and other applicable laws.

You may not reproduce, copy, publish, distribute, or commercially exploit any content without written permission from Zahhira.

8. Prohibited Activities

You agree not to:

  • Violate any laws, regulations, or third-party rights.

  • Use the Site for fraudulent, illegal, or harmful purposes.

  • Interfere with the Site's operation or compromise its security features.

  • Use automated systems (bots, scrapers, etc.) to access or interact with the Site.

9. Limitation of Liability

Zahhira shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, inability to use the Site, or purchase of any products.

10. Changes to the Terms

We may update or revise these Terms of Service at any time without prior notice. Any changes will be posted on this page and updated with a new "Last updated" date. Continued use of the Site after such updates constitutes your acceptance of the new Terms.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

12. Contact Information

For any questions or concerns about these Terms of Service, please contact us: