Privacy policy

Last updated: July 11, 2025

This Privacy Policy describes how Zahhira (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.zahhira.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. This may include:

Information You Provide:

  • Contact information: name, address, email, phone number

  • Order details: shipping/billing info, payment confirmation

  • Account data: username, password, security details

  • Customer support: communications you send us

Some features may require specific information to function properly. Not providing it may limit your access to those features.

Information from Your Usage:

We collect data about how you use the Site through cookies, pixels, and similar technologies ("Cookies"). This includes:

  • Device and browser type

  • IP address and network info

  • Pages viewed and interaction behavior

Information from Third Parties:

We may collect data from:

  • Shopify (our e-commerce provider)

  • Payment processors

  • Marketing & analytics tools
    This info is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your information to:

  • Process orders, payments, returns, and account setup

  • Communicate with you (order updates, support, marketing)

  • Prevent fraud and enhance security

  • Improve our services and offerings

  • Comply with legal obligations

We may also tailor advertising and promotions to better match your interests.

Cookies

Like most websites, we use Cookies to:

  • Improve your experience

  • Analyze site traffic

  • Power features via Shopify

You can disable Cookies in your browser settings, but it may affect functionality.

See Shopify’s cookie policy here: https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may share your personal information with:

  • Vendors and service providers

  • Payment gateways and logistics partners

  • Marketing/advertising partners

  • Affiliates or within our corporate group

  • Legal/regulatory authorities as required

  • In the event of a business transaction (e.g., sale or merger)

We do not sell or share your sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may include links to external websites. We are not responsible for their content, security, or data practices. Review their privacy policies before using them.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of 16. If you are a parent and believe your child has provided information, contact us to request deletion.

Security and Retention

While we implement reasonable security measures, no system is 100% secure. Please avoid sharing sensitive info via unencrypted means.

We retain data for as long as necessary for:

  • Providing services

  • Legal compliance

  • Dispute resolution

  • Business operations

Your Rights

Depending on your location, you may have the right to:

  • Access or know what data we hold

  • Request correction or deletion

  • Withdraw consent

  • Restrict processing

  • Request a copy (data portability)

  • Opt out of marketing emails

  • File a complaint

To exercise your rights, contact us using the details below. We may ask for verification to protect your information.

Complaints

If you have concerns about how we process your data, please contact us. If you’re not satisfied with our response, you may file a complaint with your local data authority.

International Users

We may store or process data outside your home country, including countries that may not offer the same level of legal data protection. When doing so, we use lawful mechanisms (such as Standard Contractual Clauses) to safeguard your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 zahhiracontact@gmail.com
📍 Chisty Villa, Sri Nagar Road, Ajmer, Rajasthan – 305001, India